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Fineastra · Data Protection

Privacy Policy

How we collect, use, and protect your personal data.

Effective: 2026 Privacy by Design Version 1.0 fineastra.com

Contents

  • 01Who We Are
  • 02Personal Data We Collect
  • 03How We Use Your Data
  • 04Basis for Processing
  • 05Data Security
  • 06Sharing Your Data
  • 07Data Retention
  • 08Your Rights
  • 09Cookies
  • 10Changes to This Policy
  • 11Contact Us
About This Policy

This Privacy Policy explains how Fineastra ("we", "us", "our") collects, uses, and protects personal data of visitors who browse our website or contact us through it. Fineastra operates as an informational, product-showcase website for architectural aluminium systems; we keep the personal data we collect to a minimum and only for the purposes described below.

01

Who We Are

Fineastra designs and manufactures architectural aluminium systems — thermal windows, entrance doors, sliding systems, verandas, railings and façades — for contemporary buildings. This website is intended to present our products and systems and to allow visitors to get in touch with us.

For any questions regarding this Privacy Policy or the personal data we hold, please use the contact details in the "Contact Us" section below.

02

Personal Data We Collect

Because Fineastra's website is primarily a product-information site, the amount of personal data we collect is limited. The table below summarizes what we collect and when.

Personal data categories and collection points
CategoryData CollectedWhen It Is CollectedRequired?
Contact FormFull name, email address, phone number, subject, message contentWhen you submit our contact formRequired to respond to you
Technical DataIP address, submission date and timeAutomatically recorded when a contact form is submittedRequired for security and abuse prevention
Account Data (if applicable)Username, email address, securely hashed passwordIf and when you register for an accountRequired to create an account
Data Minimization

We do not collect personal data beyond what is described above. We do not use tracking technologies for advertising or profiling purposes on this website.

03

How We Use Your Data

We use the personal data described above only for the following purposes:

  • Responding to messages and enquiries submitted through our contact form
  • Identifying and preventing spam, abuse, or fraudulent submissions
  • Creating and managing your account, if you choose to register on our website
  • Maintaining the security and proper functioning of our website
  • Complying with applicable legal obligations, where relevant
04

Basis for Processing

We process your personal data on the following general grounds:

  • Consent: when you voluntarily submit the contact form or register an account, you consent to the processing described in this Policy.
  • Legitimate interest: to keep our website secure, prevent abuse, and respond to enquiries efficiently.
  • Contractual necessity: where account registration is involved, to provide you with access to your account.
05

Data Security

We take reasonable technical and organizational measures to protect your personal data, including:

  • Password Protection: if an account system is used, passwords are never stored in plain text — they are securely hashed and salted using Microsoft Identity technology.
  • Secure Transmission: data submitted through our forms is transmitted over encrypted (HTTPS) connections.
  • Access Control: access to submitted contact-form data is limited to authorized personnel who need it to respond to your enquiry.
  • Data Minimization: we only collect and retain the data described in this Policy.
No System Is Completely Secure

While we take reasonable measures to protect your data, no website or online transmission can be guaranteed to be 100% secure. See our Terms of Use for further details on liability.

06

Sharing Your Data

We do not sell, rent, or trade your personal data. We only share personal data in the following limited circumstances:

  • Service Providers: trusted providers who help us operate our website (e.g. hosting, email delivery), bound by confidentiality obligations.
  • Legal Requirements: where required by law, regulation, or a valid legal request from a competent authority.
  • Internal Handling: your enquiry is routed internally only to the Fineastra staff responsible for responding to it.
07

Data Retention

Data retention periods
Data TypeRetention Period
Contact Form SubmissionsKept only as long as needed to handle your enquiry, then deleted or anonymized
Account DataKept for as long as your account remains active
Hashed PasswordKept only while the associated account exists

Once the retention period ends, personal data is securely deleted or anonymized.

08

Your Rights

Depending on your location, you may have some or all of the following rights regarding your personal data:

Right to Access

Find out whether we hold personal data about you and what it contains

Right to Rectification

Request correction of inaccurate or incomplete personal data

Right to Deletion

Request deletion of your personal data once it is no longer needed

Right to Object

Object to processing carried out on the basis of legitimate interest

Right to Restrict

Ask us to limit how we use your personal data in certain circumstances

Right to Withdraw Consent

Withdraw your consent at any time where processing is based on consent

How to Exercise Your Rights

To exercise any of these rights, please contact us using the details in the "Contact Us" section below. We will respond to your request within a reasonable timeframe.

09

Cookies

Our website may use essential cookies required for basic functionality (such as keeping you signed in, if an account system is used). We do not use cookies for advertising or cross-site tracking. If this changes in the future, we will update this Policy accordingly.

10

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The updated version will be posted on this page with a revised "Effective" date. We encourage you to review this page periodically.

11

Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us:

Contact information for Fineastra
ChannelDetail
Emailinfo@fineastra.com
Phone+90 (212) 735 30 21
Address
Polat Tower, Basın Ekspres 19th Floor, Taşocağı Yolu Blv. Mahmutbey Mah., 34218 Bağcılar Istanbul / Türkiye
Contact FormVia the contact form on our website
Official Document

By using this website and submitting the contact form, you acknowledge that you have read and understood this Privacy Policy.
Last updated: 2026  |  Version 1.0

FINEASTRA

Spaces designed with precision.

Architectural aluminium systems designed to bring performance, durability and refined aesthetics together.

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FINEASTRA

FINEASTRA Architectural Aluminium Systems

Innovative aluminium systems for contemporary architecture, combining engineering performance with timeless design.

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Contact

MAIL info@finestra.com
PHONE +90 (212) 735 30 21
HEADQUARTERS Polat Tower
Basın Ekspres, 19th floor1, Taşocağı Yolu Blv., Mahmutbey Mah., 34218 Bağcılar,
Istanbul / TÜRKİYE

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